Shipping policy

Last updated: September 1, 2026

Processing Time All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time Once your order is shipped, delivery takes 7-13 business days depending on your location.

Total Delivery Time From the time of order placement, you can expect to receive your order within 8-15 business days.

Shipping Confirmation Once your order has been shipped, you will receive an email notification with your tracking information.

Shipping Delays Urbanshoe is not responsible for delays caused by shipping carriers, weather conditions, or customs processing. If your order is significantly delayed, please contact us.

Lost or Stolen Packages Urbanshoe is not responsible for lost or stolen packages once confirmed as delivered by the carrier. Please ensure your shipping address is correct at checkout.

Contact Us For any shipping-related questions, please reach out:

• 📧 Email: support@urbanshoe.shop
• 📞 Phone: +1 512 943 6364
• 📍 Address: 1415 Craddock Ave, Apt 2118, San Marcos, TX 78666, USA